Free Ground Shipping in the Continental United States on all orders over $100. Oversize, Drop Ship and Express shipping charges still apply.Creative Kidstuff is pleased to offer free Ground Shipping for most orders $100 or more. Please note that the order total must be $100 or more after all discounts, promotions and coupons are applied. Applicable tax does not count towards free shipping. Some products require oversize surcharges and do not qualify for free shipping. Free shipping does not apply to AK, HI, APO, FPO and international orders. Shipping prices for UPS 3 Day Select and UPS 2nd Day Air are based on order total and appear during checkout.
OUT OF STOCK ITEMS
1. Please call 1-800-353-0710 to confirm stock levels. Thanks to our loyal Twin Cities and West Des Moines customers, many great things leave our stores on an hourly basis. An item may be out of stock even though it is not stated on the website. Thank you for understanding our stock levels change very quickly.
2. If you place an order that contains an out-of-stock item, it is our policy to ship the in-stock items immediately, then ship the back ordered items as soon as they arrive in our warehouse.
SHIPPING
We ship via UPS Ground, 3 Day Select, 2nd Day Air and USPS Priority Mail. PO Boxes are required to be shipped USPS Priority Mail. Some packages are too large to be shipped to a PO Box and a street address will be required.
ORDER TIMEFRAMES
We strive to ship orders within 24-48 hours. For guaranteed shipment dates, please select either 2nd Day Air or 3 Day Select and place the order by 10 AM CST Monday through Friday. In stock items will ship the same day.
Orders placed on Saturday, Sunday or a recognized holiday with 2nd Day Air or 3 Day Select as the shipping method will ship the next business day. Gift wrapping may delay the shipping of ALL orders by one business day. If your order is shipping within the state of Minnesota, the order will usually arrive within one business day of the shipping date using regular UPS Ground.
Creative Kidstuff is not responsible for orders with incorrect shipping addresses. Orders with incorrect shipping addresses may be re-routed by UPS or returned to Creative Kidstuff as undeliverable. If the shipment is re-routed by UPS a $10.00 UPS charge is automatically assessed to the billing party. You will receive an email alerting you. The billing party is also responsible for any additional shipping fees. Delivery may be delayed from the original estimated date.
Creative Kidstuff cannot guarantee package arrival dates for UPS Ground. Creative Kidstuff is not responsible for lost and stolen packages, but we will be more than happy to assist you. Please contact us at 800-353-0710.WEEKENDS Please note that UPS does not deliver on Saturdays and Sundays. For Saturday delivery, you must select UPS 2nd Day Air and specify a "Saturday Delivery" in the comments. An additional $15.00 per package will be added to your order.
Call us at 1-800-353-0710 with any questions. OVERSIZE SURCHARGES
Due to large box size or heavy weight, some items require oversize shipping charges. These added charges range from $5.00 to and $30.00. In the case of oversize shipping, the total shipping cost is noted on the product's information page.
HAWAII, ALASKA, PUERTO RICO, GUAM, APO
Orders shipping outside the lower 48 United States such as Hawaii, Alaska,Puerto Rico, Guam and US military addresses are initially assessed a $15 flag fee. Please note that this may not be the full cost of shipping. If your order requires a greater shipping fee than $15, you will be contacted by a customer service representative with the exact shipping cost for your approval. Military shipments are considered international by the USPS and require customs forms and special handling.
INTERNATIONAL SHIPPING
We can ship outside of the United States. However, shipping costs will vary according to the destination and the weight and size of the package. You will be quoted the exact shipping cost after adding items to your cart and selecting USPS Priority Mail International. Please email us if you need further information.
Note: Creative Kidstuff is not responsible for shipping delays or problems once a package leaves the United States. Postal services vary from country to country, so we cannot predict when your package will arrive.
SALES TAX
Minnesota residents add 7.775% sales tax.
Iowa residents add 6.0% sales tax.
